Thrilling Gameplay on a Budget? Discover How the IbuyPower Custom Gaming Rig Delivers
4.5
iBuypower Custom Gaming PC
Alice Newcome-Beill / Lifewire
What We Like
Excellent value
Solid build quality and attention to detail
Powerful hardware for demanding games
Very little bloatware out of the box
Prompt and courteous customer service
What We Don’t Like
Purchase and delivery took over three months
Parts selection could be better
Bottom Line
If you’re particular about the types of parts that get used in your gaming PC and don’t mind waiting a while, iBuypower represents some of the best value for bespoke gaming PCs.
We purchased the iBuypower Custom Gaming PC so our reviewer test it out to its full capabilities. Keep reading for our full product review.
The scarcity of many new high-end PC components left me with few options to get my hands on new hardware, that is unless I went all out and bought a brand-new top-of-the-line gaming PC. The build I picked out from iBuypower spares virtually no expense, using bleeding-edge hardware that would turn most gamers green with envy. This includes an RTX 3090 GPU from Gigabyte and an AMD 5900X CPU. Some other bells and whistles include a liquid cooler from NZXT and Corsair RGB fans.
The financial gap between building your own system and getting one built for you has reduced drastically in recent years, and while you can’t put a price tag on the sense of pride you get from building your own system, there are a number of advantages that come along with any pre-built system.
Alice Newcome-Beill / Lifewire
Purchase and Setup Process: The personal touch
Builders like iBuyPower can provide you with tech support when you need it, a warranty for replacement parts, access to hardware that might otherwise be unavailable, and having someone handle the more tedious aspects of building a system like cable management. All of these services really add up, especially for anyone that may be buying a system as a gift or doesn’t have the necessary skills to troubleshoot one themselves.
While the delivery of my system was significantly delayed due to the general scarcity of the hardware, I was still given frequent status updates following the entire process from order placement to delivery. Any time I needed to contact an actual person, I was able to get in touch quickly, waiting no more than a few minutes to speak with a human being.
iBuypower is a bit of a rarity among ISBs and other boutique PC builders. Plenty of builders can offer you PCs at different price points to fit nearlyany budget , however, it’s often disappointing to see a shortage of options when it comes to hardware. One of the main draws of building your own system is being able to pick and choose your own parts, but you’ll often find builders that either use entirely proprietary hardware, or have limited options. However, iBuypower, when compared with other ISBs has the most impressive selection of hardware I’ve seen, with a broad range of proprietary and name-brand hardware to choose from allowing you to mix and match to your heart’s content.
The only category where I would have liked to see more of a selection was the chassis. There are plenty of standard options available, but if you’re in the market for a desktop that breaks the mold from an aesthetics standpoint you may be a little disappointed.
iBuypower, when compared with other ISBs has the most impressive selection of hardware I’ve seen, with a broad range of proprietary and name-brand hardware to choose from allowing you to mix and match to your heart’s content.
Support Experience: Patience is a virtue
While it would be easy to review the individual components in our system, I’m instead going to be focusing on the performance and aesthetics of the system as a whole as well as the overall service I received from iBuypower.
While I was pleasantly surprised at the promptness and professionalism of their customer service, I took things a step further by calling them with a request for technical support. The system I received, arrived in pristine condition and without any issues, but I gave them a call to see how they would respond to a fairly common error.
Alice Newcome-Beill / Lifewire
Using the iBuypower Discord technical support channel, I mentioned that our display wouldn’t turn on (the display cable was plugged into the wrong outlet). Thankfully, their support ran us through a quick troubleshoot of our problem and were able to resolve the issue quickly without the need to return our system. Being able to quickly discern simple problems pay real dividends when purchasing these systems for anyone that doesn’t necessarily have a technical aptitude for PCs.
While current circumstances and shortages of certain hardware are largely to blame for our system taking so long to arrive, bear in mind that even ordering a system with in-stock components may take as long as a month to reach you.
Alice Newcome-Beill / Lifewire
Title: Thrilling Gameplay on a Budget? Discover How the IbuyPower Custom Gaming Rig Delivers